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    Frequently Asked Questions

    Q: How do I order?
    A: You can order goods through the links on our product areas on this website, or via our parent company Crownhill.

    Q: How long will it take goods to arrive?
    A: Standard UK shipping usually takes 1-5 working days. However we can send goods on a next day or before 12am delivery. For more information or for details on European and Rest of World services click here.

    Q: Do you hold stock?
    A: Yes we do hold stock, if you would like to know if we have enough stock to cover your order please call us on 01353 749990, or E-mail us at [email protected].

    Q: Why are etching bits so expensive?
    A: Etching bits are so expensive because they are very precise and so manufacturing costs are higher than they are for drilling bits.

    Q: Can I collect my goods?
    A: We only offer a collation service for our chemical products due to restrictions on their shipping. All collections are by appointment only, please contact [email protected] for more information or to arrange a pick up slot.

    Q: Why use distance rings?
    A: The main reason why we recommend the use of distance rings is that distance rings allow higher precision when drilling and milling PCB boards because they all tools to be set at the same height meaning that manual adjustment it minimal reducing error. For more information read our article on Using Distance Rings